Accessibility at the Javits Center


The Javits Center strives to make our facilities and services accessible to people with disabilities. Our campus features sidewalk ramps and automatic doors at all street levels, as well as accessible restrooms and elevators. Motorized devices may be used by people with mobility impairments subject to reasonable safety restrictions. For questions and concerns regarding accessibility, please call our Security and Safety Solutions Department at (212) 216-2196 during operating hours or send an e-mail to our ADA Coordinator George F. du Pont at gdupont@javitscenter.com. For accessibility questions relating to an event you are attending, please contact the event organizer directly.

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Mobility Vehicles

The Javits Center offers mobility vehicles to assist visitors with navigating the convention center during events. These vehicles are provided on a first-come, first-serve basis. If you would like to place an order for a mobility vehicle, please visit our online ordering system, Jake. In addition, a limited number of manually operated wheelchairs are available at no fee by visiting the Concierge Desk in the Crystal Palace off 11th Avenue. You will be required to leave a photo ID which will be returned when you return the wheelchair.

Wheelchair Request Form

The Javits Center campus features sidewalk ramps, automatic doors at all street levels, restrooms and elevators accessible for persons with mobility impairments. If you have any questions, please contact our Command Center at 212-216-2196.

Additional Accessibility Information

The following documents contain information you may find helpful:

ADA Notice

ADA Contact Information

ADA Complaint Form

ADA Grievance Procedure

In addition, if you need any additional information on the above documents, please email George F. du Pont at gdupont@javitscenter.com.

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Getting Here


Within New York City, public transportation is always a quick and affordable way to go- and the opening of the new 7 Subway line extension across the street makes the trip even more convenient.
Arriving from out of state? We have directions and helpful tips whether you are arriving by car, train, plane, or more.

More Info
getting here map