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Mission Statement

The mission of the New York Convention Center Operating Corporation (NYCCOC) is to serve the citizens of the State and City of New York by generating new business and employment opportunities, serving as a catalyst for the continued redevelopment of the local community and operating in the public interest, consistent with the social, economic and environmental priorities of existing state policy. NYCCOC meets these objectives through maximizing the booking of trade shows, conventions, public shows, and special events that stimulate spending within the regional economy, create jobs at the Javits Center and in the surrounding community and generate a reliable source of revenue for the State and City of New York. NYCCOC strives to achieve these results by operating in accordance with the highest professional standards, generating sufficient operating revenue to be financially self-supporting, maintaining the convention center facility in accordance with our core values and ensuring our operations are consistent with contemporary sustainability objectives and a community friendly approach.

+ Values

Accountability We are accountable for meeting the needs and expectations of everyone we serve.
Attitude We demonstrate a positive attitude and encourage positive results.
Consistency We provide a quality experience through consistent processes and practices that are solution oriented.
Service We provide exceptional service by proactively engaging with our customers.
Empowerment We create effective solutions and desired outcomes for everyone we serve.
Knowledgeable We understand the specific needs of our community and our business.
Caring We care about the success of our colleagues, our community and our business partners.
Respect We treat everyone with respect.
Communication We communicate in a clear and consistent manner.
Innovative We provide and implement innovative solutions, including state-of-the-art technology.
Integrity We require high standards of ethics and conduct for our directors, officers and employees.
Sustainability We operate as a model of sustainability.

+ Stakeholders

The Javits Center has the following stakeholders invested in its continued success:

    • Event-related customers, including event owners, event managers, event exhibitors and event attendees who organize and/or participate in events at the Javits Center;
    • Employees of the New York Convention Center Operating Corporation who depend on the Javits Center for their livelihood, including part time and full time employees;
    • Business partners such as private contractors who coordinate the construction of events, concessionaries such as caterers who provides goods and services to customers at the Javits Center, and labor which executes delivery of those services;
    • Businesses and residents of New York State and City who benefit from Javits Center operations, such as hotels and restaurants, through employment, creation of customers and the creation of incremental tax revenue;
    • The State of New York, and the City of New York, which benefit from economic activity and job creation generated by the hosting of events, visitor spending and other activities associated with the Javits Center, as well as directly through enhanced tax revenue.

+ Performance Measurements

2024:

 

MEASUREMENT

2024 PERFORMANCE

1

Estimated attendance levels

1,374,000[1]

2

Occupancy level

88%[2]

3

Gross square footage

21,763,205

4

Net square footage utilized for events[3]

4,759,831

5

Number of events

Trade Shows/Conventions: 69

Consumer Shows: 9

Special Events: 57

6

Operating profit/loss[4]

$2,488,062

7

Total Payroll Hours

1,430,934

8

Diversion Tonnage[5]

1103.98 tons

9

Diversion Rate[6]

45.36%

10

Staff Diversity - Administration

Male: 53%

Female: 47%

Hispanic or Latino: 33%

White: 33%

Black/African American: 17%

Asian: 16%

Two or More: 1%

Unknown: 0%

11

Staff Diversity - Labor

Male: 92%

Female: 8%

Hispanic or Latino: 26%

White: 41%

Black/African American: 29%

Asian: 2%

Native Hawaiian: 0%

Two or More: 1%

Unknown: 1%

12

Staff Diversity - Total

Male: 90%

Female: 10%

Hispanic or Latino: 27%

White: 40%

Black/African American: 29%

Asian: 2%

Native Hawaiian: 0%

Two or More: 1%

Unknown: 1%

[1]This number is determined by show management pre-show projections.

[2]This percentage is based on 320 days.

[3]Does not include Special Events.

[4]For Fiscal Year ending March 31, 2025.

[5]This number includes all shows and Administration.

[6]This number includes all shows and Administration.